You can add the Printer's Plan customer number to a user's MyOrderDesk Profile so that when Web Orders arrive in Printer's Plan they can be routed to the correct customer.
Note: if the MyOrderDesk email address and the Printer's Plan customer email address are an exact match, you do not need to do this, however adding it should be our best practice.
See the instructions below.
NOTE: You must add an extended profile field called "PrintersPlanCustomerNo" for this to work correctly. You can edit your Extended profiles from your Users and Groups