pCloud And Cloud-Hosted Printer's Plan

When using Cloud-Hosted Printer's Plan and accessing through the web browser there is sometimes a need to access the remote files on a local machine. As a solution, we have created a pCloud account on each Printer's Plan customer's behalf.

What Is pCloud?

pCloud is a file hosting and sharing service that creates a connection between 2 machines. Once configured with your Printer's Plan account your remote JobDocuments folder will be connected to your computer through a 'P:' drive mapped on your computer. 

How Do I Use pCloud?

When a pCloud is created and configured for a Printer's Plan customer Print Reach will provide the login information associated with the customer number.

The local pCloud client can be downloaded from this URL: https://www.pcloud.com/download-free-online-cloud-file-storage.html

Once downloaded, log in with the credentials provided and a 'P:' drive will appear in the directory of the local drive. This is the 'bridge' between the online JobDocuments folder and the local files. 

Any files saved in the Cloud-Hosted Printer's Plan JobDocuments directory (such as exported .CSV files or reports) will appear on the local computer's 'P:' drive nearly instantly.

What If I Access Cloud-Hosted Printer's Plan Through RemoteApp?

If the RemoteApp is set up on a computer, typically the computer's resources become available to the remote Printer's Plan application. Any files exported from Printer's Plan should be saved on to a local file directory instead of the remote cloud-hosted machine. 

How Do I Change Save Locations On The Cloud?

In each user's account there is a pCloud application where adjustments can be made. 

Clicking on the app will open pCloud and should not ask for login information. If prompted for login information use the information provided. Once the application launches follow these steps:

1. Select the 'Sync' tab on the top header
2. Click the button that says 'Add New Sync' 
3. Click 'Choose Local Folder'
4. In the file explorer window that appears, use the quick access shortcuts to locate the folder you wish to save in. If you don't have the quick access shortcuts, your Printer's Plan folder is located at 'C:\inetpub\wwwroot\PlanWeb\App_Data'
5. Choose 'Select Folder' once a save location is chosen. 
6. Click 'Add Sync' once finished

This new folder is now added to the folders that will sync to the local 'P:' drive created by pCloud. 

How Can I Get More Storage Space?

More storage space can be obtained by opening the pCloud Drive app and selecting the 'Account' tab in the top header. Here there is a section with the option to 'Unlock More Space' or 'Upgrade' to upgrade the account. 

Clicking 'Upgrade' will display options that are available for purchasing more storage.