In MyOrderDesk it is possible to set up your employees to receive notifications specific to their department.
This is done by using a combination of MyOrderDesk’s notifications subsystem in conjunction with its vendor's subsystem.
The first step is to add any employee that you would like to receive department-specific notifications to the everyone group.
This can be done by going to users and groups, selecting the employee's group, clicking on the employee you would like to add to the vendor's group, and using the dropdown menu to assign them to the vendor's group.
One this has been done, double click on this employee's name to open up their profile. Select the job categories hyperlink.
Once there, you will see a list of all categories that are available.
You will have to set each category for each employee to one of 4 privileges. You can do select multiple categories by holding the shift key down to make this a little quicker.
The function of each of the pillage levels is as follows.
- Assignable - This means that the employee can assign the job to one of the following categories.
- Viewable & Assignable - This adds the permission of being able to view the job while it is in that category.
- Viewable & Assignable with Notifications - This is the fullest of the permission set. This is the permission level required to receive an email notification when a job enters a specific category.
- Not Viewable - This would mean that an employee/vendor can not access this category. Use this when an employee can ignore jobs while they are in that department.