2/11/2026 - MyOrderDesk - Webinar - Integration to Midnight (Part 1) Follow

Q: When selecting individual order forms inside a catalog, why would the system sometimes ignore the assigned form and revert to the default form?

A: This typically occurs when the needed order forms are not fully assigned in both places:

1. Assigned within the Catalog’s Order Forms section, and
2. Assigned within the DocMart Lists section (each list must reference the correct form).
   If both areas are assigned correctly and the issue persists, it may require support review, although a workaround is to place the required language directly into the item using HTML.

Q: Can DocMart lists be subdivided or grouped automatically—for example, if a company has many locations with multiple items each?

A: No, a single DocMart list cannot be broken into automatic sub‑lists. However, you can organize items by using catalogs and sub‑catalogs, assigning different DocMart lists to each sub‑catalog to separate the items by location or grouping logic.

Q: Is there a way to combine multiple DocMart lists while still keeping their items separated by location?

A: You can assign multiple DocMart lists to the same catalog, but the catalog will not break them apart automatically. To keep them separated, assign each location’s DocMart list to its own sub‑catalog.

Q: Where can I find the job description or project name that MyOrderDesk sends into Midnight?

A: Inside Midnight’s Print section of the order, open the details magnifying glass icon. The project name (e.g., "DJ’s BCs") appears in the item notes area.