Midnight Product Roadmap – Print Reach Help Center

Below is a roadmap displaying our development plans in separate, clear categories. This roadmap keeps you informed and engaged with our ongoing journey towards our vision.

Why a Roadmap? A product roadmap is more than just a plan; it's a commitment to transparency and a shared vision. It helps align our team’s efforts, sets clear expectations for stakeholders, and guides our development decisions.

Roadmap Structure:

Now: The 'Now' section highlights what we're actively working on. You can expect to see these features and improvements as soon as they clear our development pipeline.
Next: In the 'Next' section, we outline what’s coming up. These initiatives are in the pipeline, ready to take center stage as soon as our 'Now' projects are completed.
Later: The 'Later' section is our vision for the future. It contains long-term goals and ideas that we’re excited about and are still on the horizon.
Completed: Finally, the 'Completed' section is our track record of achievements, showcasing the milestones we've reached and the progress we've made.

Quarterly Updates: Our roadmap is a living document, and we plan to update it quarterly. This regular rhythm ensures that our roadmap stays relevant and reflects the latest in our journey towards delivering exceptional value. You might see some changes as we publish additional roadmaps to better communicate where we are and where we are headed.

Your Role: We believe in collaboration and feedback. Your insights are invaluable to us, and we encourage you to share your thoughts and suggestions. Your input helps us stay aligned with your needs.

NOW

Ongoing Performance - Stability - Security Enhancements
Digital Asset Management (Print Reach Drive)
Enhanced Postage & Accounting Functionality
- Postal Workflow Enhancements
- New Adjustment and Deposits Screen
- USPS Postal Details Revamp
New Postage Summary REST API
- Retrieves beginning/ending balances, escrow, earmarked, postage used, and adjustments.
- Supports automated reconciliation and financial reporting.

NEXT

Roll Material Units: Inches, Feet & Pounds
- Adds FT and LB options for roll materials.
- Automatically adjusts fields, labels, and
  calculator behavior based on UOM.
AI
- Support Automation
  - AI knowledge base, automated ticket triage,
    and Tier 1 deflection across all products.
- Customer Facing
  - AI embedded in our ERP products that helps
    customers work faster— communication
    assist, quote guidance, data intelligence, in-
    product assistant.
Quickbooks Online Integration
Invoicing Feature
- Credit Memo
- Mark a Service to not show on the invoice,
  and/or not show on the work order
- New Quick Create Invoice
- Record Invoices Sent in the CRM
- Allow Zero Balance Invoices
- Save Custom Invoice Options as Templates
  - Include Escrow Balances
  - Include Earmarked Used on Order
  - Include Aging Summary
  - Isolate Postage or Services on Invoice
  - Hide Quantity and/or Rate
Graphical Online Proofing Module
Informational Dashboard for End-Users
New Estimating Module
In-App Notifications and Alerts
Multi-Web Print Calculator
500 Hours - Shape the Future (2026)
- Updated Scheduling Module
- Midnight/Outlook Email Integration

LATER

Business Automation
- Scheduled and triggered automation
Job Link
Aging Report Screen
User-level Wallets

COMPLETE

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