Enabling Guest Checkout on your Website - MKB0123 – Print Reach Help Center

Overview

This feature makes the checkout process seem like less work, which some feel results in fewer abandoned carts.

How It Works
Enabling Guest Checkout on your website allows users to complete address and payment details faster, and does not interrupt the checkout process by forcing them to stop and register for an account.

Key Points
Faster Checkout: Bypasses the Account Creation Process for end-users.

Simple Setup: Click of a checkbox, and review of information to be entered by end-users.

NOTE: There must be Public Forms available, otherwise the products will not be seen by signed-out users.

1. To enable this feature, go to: Admin Menu > Shopping Cart > Checkout Options.

2. Click the "Enable" checkbox next to Guest Checkout

Required Information: The only information required by guests will be what is set as default by the system.

3. To see this information, go to: Admin menu > Site Settings > Options > Sign Up & Security.

4. Click the pencil icon (edit) beside the option: Customer Contact Info.

5. Check the column for Public Order Forms to see what the Guest User will be prompted to enter when they check out. If you would like to collect additional information you can select other options and decide if they are optional or required.

6. When "Add to Cart" has been clicked from any Public order form the Sign In page will appear with the "Continue as Guest" button.

7. After an order has been placed, the Order History page will flag all guest jobs as Guest Checkout.

Post-Checkout

If the user who previously submitted a guest order attempts to build an account at a later date, MyOrderDesk will recognize the email address and notify them that they already have an account. The user can utilize the "Forgot your Password" link to set their password. Once that user creates an account, they can no longer utilize guest checkout.

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