The following questions were submitted during the webinar. Answers have been consolidated from the live discussion and the webinar Q&A to provide a simple customer-facing reference.

Proofing Beta

Q: I’m on Midnight 11.8. Why don’t I see the Proof Beta option?

A: The new proofing and approval workflow is available with Midnight 11.8. If you are on 11.8 and do not see the Proof Beta option, please contact Print Reach Support so we can review your site and enable access if needed.

Q: Can multiple proof attachments be sent in the same approval request?

A: Yes. You can send multiple proofs within the approval workflow. Each proof is tracked independently, so individual proofs can have different approval or rejected statuses.

Q: Can a proof be included when an estimate is sent?

A: Not currently. The Proof Beta workflow demonstrated in the webinar is available from the order/proofing workflow. Adding proofing to the estimate workflow is planned for a future phase, but no release date was provided during the webinar.

Midnight MCP Server & API

Q: Is the MCP server limited to data that is already available through the Midnight API?

A: Yes. The MCP server is a layer between an AI agent and the Midnight API. The AI agent can use the API endpoints made available to it, but it cannot access Midnight data that is not exposed through the API. Additional API enhancements are on the roadmap.

Q: Is the MCP server read-only, or can it also create and update data in Midnight?

A: It can do both, based on the capabilities of the underlying API endpoint. If an action is available through the Midnight API, an AI agent can use the MCP connection to perform that action. During the webinar, examples included creating customer and contact records, and the team discussed creating estimates and orders through supported API calls.

Q: How much does Midnight API access cost?

A: Midnight API access is $295 per month. There is no additional charge for use of the Midnight MCP server when API access is enabled.

AI Prompts, Skills & Claude

Q: Can prompts and skills be shared across an entire team, or are they user-based?

A: That depends on the AI platform and account being used. In Claude, corporate accounts can support shared skill libraries. Midnight does not currently provide its own shared library of customer-created skills. A skill can also be distributed as a file, and the Product team discussed the possibility of providing shared or pre-built resources in the future.

Q: Where can I find the guide for connecting Claude to Midnight?

A: The Knowledge Base article is titled “Connecting Claude to Your Midnight Data.” It walks through connecting Claude to the Midnight MCP server. Link: https://support.printreach.com/hc/en-us/articles/55442117683091-Connecting-Claude-to-Your-Midnight-Data?brand_id=1320286

Integrations

Q: Does Midnight integrate with ShipStation?

A: Yes. Midnight has an existing ShipStation integration. If you would like more information about setup or how the integration works, please contact Print Reach.

Q: Can Midnight integrate with Order Time inventory software?

A: Midnight does not currently have a standard, out-of-the-box Order Time integration. Midnight does provide an open API, so a custom integration may be possible if Order Time provides the required API access. A custom integration would require technical review and development.

Additional Notes from the Webinar

• The Proof Beta demonstrated during the webinar is part of Midnight 11.8 and uses the new digital asset management/proofing workflow.
• The Midnight MCP server is available to customers with Midnight API access.
• Customers can control which supported API tools/endpoints are made available to their AI connection.
• The Product team plans to continue expanding Midnight API capabilities.