Managing Logo Files With Cloud-Hosted Printer's Plan Follow
How to Upload And Manage Logo Files to Cloud-Hosted Printer's Plan
This guide will explain how to upload your logo files to your cloud-hosted Printer's Plan. This process requires "Microsoft Remoteapp" access to Cloud-Hosted Printer's Plan, which allows you to manage server files directly.
Step 1: Set Up Remote App Access
To upload logo files, you need to configure Remote App access on your workstation. If you haven't set this up yet, follow the instructions in our Workstation Setup article. Remote App is included with Windows, so no additional downloads are necessary.
Step 2: Access the File Explorer on the Cloud Server
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Open File Explorer (Work Resources)
- Press your 'Windows' key or click into your START menu to search for
File Explorer (Work Resources)application. This will open the file explorer for your cloud-hosted server.
- Press your 'Windows' key or click into your START menu to search for
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Navigate to Your Organizational Directory
- In the File Explorer, find and click on the folder named after your organization. This directory contains your Printer's Plan files.
Step 3: Prepare Your Logo Files
Your logo files must meet specific criteria to be used in Printer's Plan:
- Dimensions: 4.25 inches by 1.75 inches.
- Resolution: 300 pixels per inch.
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File Types:
- For email logos:
LogoEmail.bmp - For printed document logos:
LogoPrint.bmp
- For email logos:
Ensure your logo files are prepared with these specifications.
Step 4: Upload Your Logo Files
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Copy the Logo File
- On your local machine, right-click the prepared logo file and select
Copy.
- On your local machine, right-click the prepared logo file and select
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Paste the Logo File into the Cloud Directory
- In the "File Explorer (Work Resource)' , right-click in your organizational directory and select
Paste. - Note: Drag and drop between windows is not supported, but copy and paste is.
- In the "File Explorer (Work Resource)' , right-click in your organizational directory and select
Step 5: Verify and Test Your Logo
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Check File Placement
- Ensure the logo files are correctly named and placed in the correct directory.
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Test Print Quality
- Print a document from Printer's Plan to test the logo quality.
- You may need to experiment with different image sizes, resolutions, printers, and printer settings to achieve the best print quality.
Troubleshooting and Adjustments
- Adjusting Logo Appearance: Any adjustments to the logo's size, padding, or quality must be made to the logo file itself. Printer's Plan does not have controls to change how your logo appears.
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Logo Not Displaying Correctly: Ensure the file names and extensions are correct (
LogoEmail.bmpfor emails andLogoPrint.bmpfor printed documents). Double-check the dimensions and resolution. - Enable Logos In Printer's Plan: Make sure the formatting checkbox to display logos is enabled for the specified documents.
By following these steps, you can successfully upload and manage your logo files for your cloud-hosted Printer's Plan. Here is our related knowledge base article on Adding Your Logo To Printer's Plan.
If you encounter any issues or need further assistance, please contact Printer's Plan support.